We understand that your personal
information is important to you and that you may be apprehensive about disclosing it. Your privacy is just
as important to us and we are committed to safeguarding and processing your information in a lawful manner.
We also want to make sure that you understand how and for what purpose we process your information. If for any reason you think that your information is not processed in a correct manner, or that your information is being used for a purpose other than that for what it was originally intended, you can contact our Information Officers.
You can request access to the information we hold about you at any time and if you think that we have outdated information, please request us to update or correct it.
collectively “Capitaux” (referred to below as Capitaux) are committed to ensuring the security and protection of the personal information processed by Capitaux, and to provide a compliant and consistent approach
to data protection.
We collect personal information directly from you as our client or from the legal entity where you are a beneficial owner or from your employer in the case of a group policy or pension/provident fund.
Personal information is collected directly by either completion of our broker authorisation letter, completion of an application form, online forms, group excel spreadsheets etc. or during consultations face-to-face or telephonically and via an email.
Personal information is any information that can be used to reveal your identity. Personal information relates to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person (such as a company), including, but not limited to information concerning:
The act of processing information includes any activity or any set of operations, whether or not by automatic means, concerning personal information and includes:
Means any recorded information, regardless of form or medium, including:
Means any structured set of personal information, whether centralised, decentralised or dispersed on a functional or geographical basis, which is accessible according to specific criteria.
Means any voluntary, specific and informed expression of will in terms of which permission is given for the processing of personal information.
Some of the reasons for us having to process your Personal Information are:
Some of your information that we hold may include, your first and last name, email address, a home, postal or other physical address, other contact information, your title, birth date, gender, occupation, qualifications, past employment, residency status, your investments, assets, liabilities, insurance, income, expenditure, family history, medical
information and your banking details.
Some of the aforementioned personal information may be mandatory to provide within the context of product providers’ underwriting requirements and disclosures.
Failing to provide compulsory information may lead to our organisation’s inability to carry out the functions necessary to perform as an authorised financial services provider.
Personal Information collected by Capitaux includes your name, contact details, birth date, identity number, gender, employment details, marital, family, policy, location information, online identifier, bank account, medical or health information (in the case of the Medical Practice Management Trust).
When Personal Information is collected, Capitaux will, where it is practical to do so, indicate the purpose for the collection and whether the information required is compulsory or voluntary.
We will only process your Personal Information for lawful purposes relating to our business if the following circumstances apply:
Capitaux Financial Services Trust as an authorised financial services provider, is obligated in terms of the following legislation to collect your personal information insofar as it relates to the rendering of the relevant financial services to you:
Capitaux Accounting Trust as an accounting & TAX services provider, is obligated in terms of the following legislation to collect your personal information insofar as it relates to the rendering of the relevant financial services to you:
Capitaux Practice Management Trust as medical practice management services provider, is obligated in terms of the following legislation to collect your personal information insofar as it relates to the rendering of the relevant services to you:
Capitaux collect, hold, use and disclose your personal information mainly to provide you with access to the services and products that we provide. We will only process your information for a purpose you would reasonably expect, including:
Some of your information that we hold may include, your first and last name, email address, physical address, other contact information, your title, birth date, gender, occupation, qualifications, past employment, residency status, your investments, assets, liabilities, insurance, income, expenditure, family history, if you are a politically exposed client, medical information and your banking details.
Some of the aforementioned personal information may be mandatory to provide within the context of product providers’ underwriting requirements and disclosures. Failing to provide compulsory information may lead to Capitaux’s inability to carry out the functions necessary to perform as an authorised financial services provider.
What are cookies?
A cookie is a small text file stored on your device by the website you are visiting. It helps the website to remember information about your device and how you use the website. We use this information to make your visit to our site as easy and useful as possible. Any pop-up on your screen regarding cookies is not spam.
What happens if you disable your cookie functionality?
Clearing or disabling cookies may limit your website functionality. You can limit the collection of your information by disabling cookies on your browser. You may also be able to modify your browser settings to require your permission each time a site attempts to set a cookie. However, our website (and many other websites) relies on cookies to enable certain functionality. If you choose to disable cookies, some of the services available on our website may not work properly.
Links to other
When you are using our website, you could be directed to other websites that are beyond our control. These other web sites may send their own cookies to you to collect data or solicit Personal Information. We do not control the privacy policies of those third-party web sites.
You can request to review your Personal Information contained in Capitaux’s records at any time to correct or update the information. If the purpose for which your Personal Information was requested initially does not exist anymore, you may request information held by Capitaux to be removed. However, Capitaux can decline your request to delete the information from its records if other legislation requires the continued retention thereof or if it has been de-identified.
We may need to share your information to third parties provide advice, reports, analyses, products or services that you have requested. Where we share your information, we will take all precautions to ensure that the third party will treat your information with the same level of protection as required by us.
These third parties may include:
As a data subject, you have the right to:
Capitaux Financial Services Trust Officer:
Capitaux Accounting Trust Officer:
Capitaux Practice Management Trust Officer:
WJ van Zyl
We reserve the right, in our sole discretion to amend (including without limitation, by the addition of new terms and conditions) this Policy from time to time. The amended version of the Policy shall supersede and replace all previous versions
Visit www.capitaux.co.za for the latest version.
In the event that your personal
information has not been processed in accordance with the POPI Act and the principles set out above, you have the right to lodge a complaint with the Information Regulator.
For further information regarding the complaints process, please visit the website of the Information Regulator, as indicated below.
Alternatively, you may contact the Information Regulator for further assistance: